In short
We collect what you send us in the audit form and basic site analytics, we use it to reply and to run your account, we never sell it, and you can ask us to delete it at any time.
1. What we collect
When you request an audit we collect your name, work email, store URL, monthly ad spend range, the channels you run and anything you tell us. Our site also records anonymous visit data such as pages viewed and the country you visit from.
2. How we use it
We use form details to prepare your audit and reply to you. If you become a client, we use the access you give us to run your ad accounts. Visit data helps us see which pages are useful.
3. Your ad account data
We read your ad account data only to do the work in your proposal. We don’t copy it into other clients’ accounts, and we don’t use it to train anything.
4. Who we share it with
We share data only with the tools we use to run the business (email, file storage, our website host and form provider) and with creators when a brief needs product details. We never sell personal data.
5. How long we keep it
Audit requests are kept for 12 months, then deleted unless you become a client. Client records are kept for as long as the law requires for invoices, usually seven years.
6. Your choices
You can ask for a copy of your data, ask us to correct it or ask us to delete it. Email us and we’ll reply within 10 working days.
7. Contact
Questions about privacy go to hello@winrate.agency, or write to Winrate LLC, 1100 S Lamar Blvd, Suite 210, Austin, TX 78704.